Privacy Policy

Last updated: September 20, 2026

App and Developer Information

This Privacy Policy is applicable exclusively to the mobile application named MiraVo (referred to as the "App"), made available on Google Play.

YOUcEN (referred to as the "Developer," "we," "our," or "us") serves as the creator, proprietor, and operator of the App. Throughout this Privacy Policy, all references to "we," "our," or "us" designate YOUcEN as the legal entity overseeing the operation of MiraVo.

In the event that you acquired MiraVo from Google Play, this Privacy Policy shall govern how your information is collected, used, stored, and disclosed during your use of the App.

Summary of Processing Steps

  1. Users upload images and pick a template they prefer.
  2. The stable diffusion model is duplicated and retrained using this information to customize the experience.
  3. Once retraining is complete, the system creates an avatar based on the personalized model.
  4. After the avatar has been generated, the uploaded image along with the retrained model copy are permanently erased from our servers. Please note that particular restrictions apply to avatar usage—such as nude images or the use of someone else's photos without permission being disallowed.
  5. Your personal data is never utilized for general model training or to build other separate AI products.

User-Initiated Cloud Processing

Certain AI-powered editing, enhancement, and rendering functionalities within MiraVo are delivered through secure cloud processing. Cloud processing occurs exclusively when you intentionally activate a feature requiring server-side computation.

Upload Trigger

Your images, videos, or other media are sent to our secure servers only after you actively select a cloud-based feature and explicitly begin the processing. MiraVo does not upload your personal media automatically, in the background, or without your direct interaction. Before any upload is initiated, the App clearly notifies you that cloud processing is required.

Data Retention and Deletion

Uploaded media is stored only for as long as necessary to complete the requested processing. Original uploaded files along with generated results are automatically and permanently removed within 72 hours after processing concludes. YOUcEN retains no backups of your uploaded media and refrains from using your content for advertising, AI model training, profiling, or any unrelated purpose.

Security

Industry-standard TLS encryption protects all uploads and downloads. Access to uploaded content is strictly restricted to automated processing systems and authorized infrastructure required to fulfill the requested service.

Content Notice

We make every effort to configure the AI model as appropriately as possible. However, you may still encounter content that feels unsuitable to you. If you come across anything offensive or inappropriate, please report it to us at Lahceneelabbassi@gmail.com. We will take swift action, and your feedback also helps us enhance the algorithm over time.

Information We Collect

  1. Platform Activity Data
    We may collect data concerning your engagement with our Platforms. This includes your browsing patterns, clicks, downloads, shared content, video editing actions, and any other information you provide while using our services. Such data assists us in delivering the Platform's functionalities to you.
  2. Device and Log Data
    In order to maintain stable and secure operation, improve user experience, support advertising and message delivery, and protect your account security, we gather certain device and log details when you access our services via the Platforms. These encompass: unique device identifier, GAID, device model, system language, country, advertising ID, operating system and version number, IP address, software version, network access type, network quality metrics, and service logs.
  3. Feedback and Support Data
    When you reach out to us for support or to offer feedback, we collect the information and materials you submit, along with your contact details (such as phone number and email address). This allows us to respond to your inquiries and provide customer assistance.
  4. Face Recognition Information
    When you employ face editing or synthesis features, we automatically detect the position and shape of your facial features to analyze necessary information for photo processing. The resulting renderings are then returned to you. We do not store these photos, videos, facial feature data, or renderings, nor do we disclose them to any third party. This processing is conducted solely to enable the face recognition function and enhance your output quality. If your editing involves another person's facial features, you bear responsibility for informing that individual and securing their permission.
  5. Cloud-Based Processing
    To enable fast and accurate image or video processing, we may temporarily upload your materials or related tags to a cloud server for effect generation. These uploads are utilized only for the specific processing task you request. We do not retain the materials, tags, or associated data beyond what is necessary, nor do we use them for any other purpose or share them with third parties.

Device Permissions

To provide you with better products, efficient services, and an improved user experience, we may request certain permissions on your device when offering additional features. With your consent and following the principle of collecting only the minimum necessary data, we may access the following permissions and the corresponding information:

  1. Read/Write External Storage Permission - Used to read from and write to your device's external memory card for video editing purposes.
  2. Camera Permission - Allows you to take photos and record videos within the app.
  3. Network Access Permission - Enables various online services, such as accessing and downloading materials.

The data connected to these permissions is deemed sensitive. If you choose not to grant a permission, only the specific feature requiring it will become unavailable; your ability to use other app functions will not be impacted. You can verify the current status of your permissions at any time through your device's system settings. You are free to turn any or all of these permissions on or off according to your own preferences.

Please be aware that when you grant a permission, you are authorizing us to collect and use the related personal information solely for the purpose of providing the corresponding service. Should you later turn off a permission, this cancels or revokes your prior authorization, and we will stop collecting or using personal information based on that permission from that point forward. However, disabling a permission will not affect any data collection or usage that occurred while the permission was still enabled.

Third-Party SDKs and Service Providers

To deliver core features, process analytics, and support in-app purchases, MiraVo integrates with the following third-party software development kits (SDKs). Each SDK may collect and process certain device and usage data as described below. All such processing occurs only after you have consented to this Privacy Policy.

  1. AppsFlyer (provided by AppsFlyer Ltd.)
    Purpose: Mobile attribution, marketing analytics, and campaign performance tracking.
    Data collected: Device identifiers (Android ID, Google Advertising ID), IP address, app install source (referrer), conversion events, and in-app user actions. This data helps us understand how you discovered our app and improve our promotional activities.
  2. Google Play Billing (provided by Google LLC)
    Purpose: Processing in-app purchases and subscription transactions.
    Data collected: Purchase details, transaction history, and order identifiers. We do not store or have access to your full payment card information; all payment data is handled directly by Google Play.
  3. Google Install Referrer (provided by Google LLC)
    Purpose: Identifying the source (channel) that led to your app installation.
    Data collected: Referrer information (e.g., which campaign or ad led to the install) and installation timestamp. This data is used exclusively for attribution analysis.
  4. Google Ads Identifier & AppSet ID (provided by Google LLC)
    Purpose: Providing anonymized identifiers for analytics and ad performance measurement.
    Data collected: Google Advertising ID (AAID) and AppSet ID. You may reset or limit these identifiers at any time via your device settings.
  5. Google Sign-In (provided by Google LLC)
    Purpose: Enabling Google account-based login and authentication.
    Data collected: Only when you actively choose to sign in, we receive your basic profile information (name and email address) as provided by your Google account. No data is collected passively.
  6. Functional Libraries (No Data Collection)
    The following tools are used solely for technical operations such as networking, image loading, media playback, local storage, and background scheduling. They do not collect, transmit, or process any personal data: Retrofit & OkHttp (networking), Glide (image loading), ExoPlayer (media playback), DataStore (local preferences), WorkManager (background tasks), and Hilt (dependency injection).

Analytical Data

We collect and examine data to continuously improve our Service and user experience. This information is processed in aggregated form, allowing us to better understand usage patterns and refine our products. Such summarized insights may be shared with our affiliates, agents, and business partners for purposes including research, development, and commercial planning. Please be assured that this data is anonymized and does not personally identify you or your end users.

How We Use Your Personal Information

Consistent with this policy, we may use the information you provide to deliver our services or to communicate with you. Specific use cases are as follows:

  1. Service Enhancement
    Your information enables us to create, develop, operate, deliver, and refine our offerings. By way of example, studying how users engage with the platform allows us to keep it intuitive and user-friendly.
  2. Security Purposes
    We utilize your information to uphold account and network security, protecting our services for all users. This may involve pre-screening or scanning uploaded content for potentially illegal material. Your data may also be employed for risk prevention, customer security support, and related safety measures.
  3. Sending Important Communications
    We use your information to send critical notices, such as alerts regarding your account or updates to our terms, conditions, and policies.
  4. Compliance with Legal Obligations
    We retain and manage your information as required to meet our legal responsibilities. This may include recording, auditing, analyzing, or processing your data in accordance with applicable laws, including during emergency situations.

Your Choices

You may limit data collection by:

Your Right to Delete Data

While using our app, you retain full control over your information and may delete saved records at any time. We are committed to protecting your privacy and ensuring that data removal is possible. You can clear your history and other stored information through the app's settings menu. Additionally, uninstalling the app will automatically erase any data stored locally on your device. Please be aware that once data is deleted, it cannot be restored. If you have any questions regarding your deletion rights, feel free to reach out to our support team for help.

Cookies and Similar Data Technologies

Like most online services, we make use of cookies, web beacons, and similar technologies. Cookies are small data files stored on your hard drive or in your device's memory. They hold information about how you use our services, aiding with tasks such as user authentication, remembering your preferences and settings, analyzing traffic and usage patterns, measuring ad campaign performance, and enabling social features. Web beacons are small pieces of software placed on web pages or in emails, which help us comprehend your interaction with that content.

Most web browsers accept cookies by default. You can usually adjust your browser settings to remove or block browser cookies if you wish. Please be aware, however, that doing so may affect the availability and functionality of our services.

We use third-party analytics tools to measure traffic and usage trends for our services. These tools gather data sent by your device or our services, including the pages you visit, add-ons you use, and other information that helps us improve our offerings. This analytics data is combined with similar data from other users in a way that does not reasonably identify any specific individual.

We partner with third-party advertising agencies to display ads on the internet or other media. To assess ad effectiveness and determine payment amounts to these agencies, we incorporate third-party modules into our applications. Furthermore, we may include such modules to better understand how users interact with our services.

How Long We Keep Your Personal Information

Your personal data is retained by us for a duration of 48 months. We may keep and utilize your information as required to satisfy legal obligations (such as adhering to applicable laws), settle disputes, and enforce our agreements and policies.

Usage Data is likewise retained for internal analytical purposes. Such data is typically stored for a briefer period unless it is required to strengthen security, enhance our Service functionality, or we are legally obligated to retain it for an extended period.

Data Sharing

We do not sell or rent your personal data to third parties. The SDKs listed above share data only with their respective providers for the purposes stated, and we contractually require them to process data in accordance with applicable privacy laws.

How We Share Your Information

YOUcEN refrains from selling, renting, or trading your personal information to any third party. Personal information is shared by us solely when required to provide the services you request, operate and maintain MiraVo, process transactions, comply with applicable laws, or safeguard our legal rights and the security of our services.

Third-Party Service Providers

To provide the core functionality of MiraVo, we work with carefully selected third-party service providers. These providers support services such as user authentication, payment processing, analytics, installation attribution, cloud infrastructure, fraud prevention, and application performance monitoring.

Depending on the feature you use, these providers may process limited categories of information, including:

Each third-party provider processes personal information solely for the purpose of delivering the services they perform on our behalf and in accordance with their own privacy policies and applicable data protection laws. We do not authorize our service providers to use your personal information for their own independent advertising or marketing purposes.

AI Content Processing

Where you choose to voluntarily upload photos, videos, or other media for processing powered by AI, your content is employed solely to generate the results you request.

Your uploaded content is never sold, licensed, or disclosed to third parties for advertising, profiling, or the training of general artificial intelligence models. Media files are processed exclusively for the requested service and are automatically removed in line with the retention period set forth in this Privacy Policy.

Legal Disclosure

We may disclose your personal information only when we believe such disclosure is necessary to:

Business Transfers

If MiraVo or YOUcEN becomes involved in a merger, acquisition, corporate reorganization, financing, sale of assets, or similar business transaction, your personal information may be transferred as part of that transaction.

In such cases, the receiving entity will be required to protect your personal information under privacy protections that are substantially equivalent to those described in this Privacy Policy and in accordance with applicable data protection laws.

Data Security and Protection Measures

The security of your personal information is taken seriously by us. In order to prevent unauthorized access, disclosure, or other potential risks, we have adopted reasonable physical, electronic, and organizational safeguards for data gathered through your use of our Platform services. We are committed to exerting our utmost efforts to safeguard your information.

Our security practices are periodically reviewed and revised as necessary to remain consistent with business developments, technological changes, and legal requirements. Such measures include, but are not limited to, technical and organizational security policies, access controls, and employee training programs.

Although we assign high priority to protecting your data, please be aware that no method of internet transmission or electronic storage is entirely secure. Even though we strive to protect your personal information through industry-standard practices, absolute security cannot be assured.

In the event that we learn of a security breach impacting your personal information, we will inform you as mandated by applicable laws. By using the Platform, you agree to accept such notifications electronically.

Your Privacy Rights

If you wish to learn more about your legal rights under applicable laws or would like to exercise any of them, please feel free to reach out to us using the contact details provided in the "How to Contact Us" section below. Depending on your local regulations, you may have the right to ask us to:

  1. Provide access to, or a copy of, certain personal information we hold about you.
  2. Stop using your information for direct marketing purposes, including any marketing activities based on profiling.
  3. Correct any outdated or inaccurate information we have about you.
  4. Erase specific information we maintain on you.
  5. Limit how we process or share certain information related to you.
  6. Transfer your information to another third-party service provider.
  7. Withdraw any consent you previously gave regarding the processing of your information.

We will evaluate all requests and respond within the timeframe required by applicable law. Please be aware that in some situations, certain information may not be subject to such requests — for example, if we need to continue processing your data to protect our legitimate interests or to comply with legal obligations. Before processing your request, we may ask you to provide reasonable information to verify your identity.

Privacy Safeguards for Minors

Our services are not designed for users below the age of 18 (referred to as "minors"). We do not knowingly gather personally identifiable information from anyone under this age. Should you be a parent or legal guardian and learn that your child has supplied us with Personal Data, please get in touch with us. Upon finding that such information has been collected without verified parental consent, we will take suitable measures to remove it from our records.

Rights Under CCPA, VCDPA, GDPR, and LGPD

We observe the privacy requirements set out by California (CCPA), Virginia (VCDPA), the European Union (GDPR), and Brazil (LGPD). For users residing in these jurisdictions, applicable laws afford you rights such as accessing, correcting, deleting, or objecting to the processing of your personal data. To exercise any of these rights, kindly contact our support team for assistance.

Legal Grounds for Processing Your Data

Your personal information is processed by us in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR). Depending on the particular purpose of processing, we depend on one or more of the following legal bases:

  1. Legitimate Interests
    We may process certain non-sensitive data to pursue our legitimate interests, which include:
    • Enhancing the performance and user experience of our applications.
    • Maintaining the security and reliability of our apps and services.
    • Studying app usage patterns to better inform future development.
    When relying on legitimate interests, we carefully weigh our interests against your rights and freedoms.
  2. Legal Obligations
    In certain situations, we are required to process your data to meet legal obligations, such as complying with applicable financial, tax, or regulatory requirements.
  3. Vital Interests
    In exceptional circumstances, we may process your data to protect your vital interests or those of another person — for example, in response to a security incident affecting an application.

Right to Lodge a Complaint

If you consider that our processing of your personal data violates applicable data protection laws or your rights under those laws, you have the right to file a complaint with a supervisory authority. This applies, for example, to EU residents under the General Data Protection Regulation (GDPR), as well as other local data protection laws that may apply in your region.

How to File a Complaint

Should you desire to submit a complaint, you may contact the appropriate data protection authority in your jurisdiction. Their contact information is generally accessible on their official websites. As an alternative, you can reach us directly for further assistance.

Seeking Internal Resolution First

Prior to pursuing a formal complaint, we respectfully invite you to reach out to us so that we may undertake reasonable efforts to resolve your concerns. You may contact our Data Protection Officer (DPO) or write to us at Lahceneelabbassi@gmail.com.

Data Controller Information

Under applicable data protection laws, the entity acting as data controller for personal information collected via MiraVo is YOUCEN. YOUCEN establishes the purposes and methods of personal data processing and bears responsibility for ensuring adherence to applicable privacy legislation. Should you have any privacy-related inquiries, please contact us at Lahceneelabbassi@gmail.com.

Data Protection Officer

We have appointed a Data Protection Officer to oversee our privacy practices. The DPO can be contacted as follows:

Amendments to This Privacy Policy

Our Privacy Policy may be revised from time to time. We encourage you to check this page periodically for any updates. Upon making changes, we will post the revised policy on this page. All changes take effect immediately upon posting.

Get in Touch

Should you have any questions, concerns, or suggestions concerning our Privacy Policy, please feel free to contact us at Lahceneelabbassi@gmail.com.